Support & FAQ
Support & FAQ
Support & FAQ

Contact
For questions:
📧 hello@reachapp-people.com
Contact
For questions:
📧 hello@reachapp-people.com
Frequently Asked Questions
What is Reach?
Reach helps you stay in touch with the people who matter — gently.
You add people you care about, choose how often you want to reach out, and Reach reminds you at the right time — without pressure or noise.
Do I need an account to use Reach?
No.
Reach doesn’t require accounts, sign-ups, or logins. Everything works locally on your device.
How does Reach store my data?
Your data stays on your device and is optionally backed up to your own iCloud.
We don’t run servers
We don’t see your data
We don’t collect or track anything
Only you can access it.
How do reminders work?
When you add a person, you choose how often you want to reach out (weekly, monthly, or custom).
At your chosen reminder time:
You’ll get a notification
The person appears in the Today tab
You decide what to do — reach out, snooze, or come back later
No automatic messages are sent.
What is the Today tab?
The Today tab shows:
People you should reach out to today
Or an empty state when you’re all set
It updates automatically and always reflects what’s due — even if you didn’t tap a notification.
What are Moments?
Moments let you save photos and memories for each person.
Use them to:
Remember meaningful moments
Add personal context
Feel more connected over time
Moments are private and stored the same way as the rest of your data.
Does Reach send messages for me?
No.
Reach never sends messages on your behalf.
When you choose a channel (Messages, WhatsApp, etc.), Reach simply opens that app. What you send — or don’t send — is entirely up to you.
Can I turn notifications off?
Yes. Anytime.
You’re always in control:
Disable notifications
Snooze reminders
Edit or delete people
Turn off iCloud sync
Delete the app to remove all local data
Is Reach free?
Yes. Reach is free to download and use. Some optional features may become part of a paid plan in the future, but the core experience is designed
Frequently Asked Questions
What is Reach?
Reach helps you stay in touch with the people who matter — gently.
You add people you care about, choose how often you want to reach out, and Reach reminds you at the right time — without pressure or noise.
Do I need an account to use Reach?
No.
Reach doesn’t require accounts, sign-ups, or logins. Everything works locally on your device.
How does Reach store my data?
Your data stays on your device and is optionally backed up to your own iCloud.
We don’t run servers
We don’t see your data
We don’t collect or track anything
Only you can access it.
How do reminders work?
When you add a person, you choose how often you want to reach out (weekly, monthly, or custom).
At your chosen reminder time:
You’ll get a notification
The person appears in the Today tab
You decide what to do — reach out, snooze, or come back later
No automatic messages are sent.
What is the Today tab?
The Today tab shows:
People you should reach out to today
Or an empty state when you’re all set
It updates automatically and always reflects what’s due — even if you didn’t tap a notification.
What are Moments?
Moments let you save photos and memories for each person.
Use them to:
Remember meaningful moments
Add personal context
Feel more connected over time
Moments are private and stored the same way as the rest of your data.
Does Reach send messages for me?
No.
Reach never sends messages on your behalf.
When you choose a channel (Messages, WhatsApp, etc.), Reach simply opens that app. What you send — or don’t send — is entirely up to you.
Can I turn notifications off?
Yes. Anytime.
You’re always in control:
Disable notifications
Snooze reminders
Edit or delete people
Turn off iCloud sync
Delete the app to remove all local data
Is Reach free?
Yes. Reach is free to download and use. Some optional features may become part of a paid plan in the future, but the core experience is designed
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